Broken Promises: Secrets You Need to Know About Choosing an Honest and Reliable Computer Consultant

A free guide by Henry “Hank” Wagner, Computer Networks of Roanoke, Inc.

Hank Wagner has supported Southwest Virginia businesses since 2004. This 108-page book is his plain-English guide for the small business owner who needs to select an honest, reliable, professional, dependable computer consultant to manage the company’s network.

What the Book Covers

• Why you need a computer consultant
• What a great computer consultant looks like
• How to locate one of the few truly great ones
• Why your business cannot afford a bargain shop, including 12 warning signs and 5 more mistakes to avoid
• The true cost of bad advice
• Types of computer support offered
• Why you need Managed Services, and what to look for in a managed-service plan
• Disaster Recovery versus Backup
• Questions to ask before you hire
• Negotiating a win-win deal
• Technical terms explained in plain English

Who It Is For

Owners and office managers of businesses with more than a couple of computers, in Roanoke, Lynchburg, Danville, Blacksburg, Salem, Bedford, Christiansburg, Radford, Rocky Mount and the surrounding area, who are hiring or replacing IT support.

Get Your Copy

Complete the form below and the download link opens immediately. Questions: call (540) 857-8866 ext. 232.

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Why Businesses Trust Computer Networks of Roanoke, Inc.

Since 2004, CNR has been protecting Southwest Virginia businesses with reliable IT management, cybersecurity, and compliance expertise. Our clients include healthcare practices, accounting firms, legal offices, and small businesses that rely on secure, stable networks every day.

Here is what some of them have said:

“We have experienced prompt courteous IT service for all calls. Hank Wagner has always been without question the answer to all our IT and computer questions and problems.” Peggy Joyce, Office Manager, Bone & Joint Center, Inc., Martinsville, VA

“They provide outstanding network management and network administration services, and that is hugely important to a data side of our medical clinic, especially in the era of Electronic Health Records. If we do experience an IT problem, Hank gives prompt attention to the issue and quickly resolves it.” Ryan Hilburn, Special Projects Manager, Danville Orthopedic Clinic, Danville, VA

“Their approach to finding the highest quality in medical IT hardware and software for our particular needs is exceptional. The professional approach by our IT Consultant, Mr. Hank Wagner, to all of our IT issues, regardless of how small or how time-consuming, is always present.” Patricia Gillin-Furr, Administrator, Village Family Physicians, Inc., Moneta, VA